QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life
TarcherPerigee, September 2004. Hardcover. The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization--or individual--can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.....